MASTER SERVICES AGREEMENT CLAUSES

Read the liability cap that limits what you can recover

An MSA's limitation of liability clause usually caps each side's total exposure, often by reference to fees paid or payable over a period, and excludes certain kinds of loss altogether. Then it carves some claims out of the cap, such as breaches of confidentiality or indemnified claims. Ask Search+ how the cap is calculated, which exclusions and carve-outs apply, and read each cited sentence.

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Last updated October 2026

How to review an MSA liability cap with Search+

  1. Upload the MSA and any order forms

    Add the master agreement and the statements of work or order forms. The cap is often based on fees under a SOW, so the fee amounts matter.

  2. Ask about the cap, the exclusions and the carve-outs separately

    Ask how the cap is calculated, which types of loss are excluded entirely, and which claims sit outside the cap. These are usually three different sentences.

  3. Check whether the cap is per SOW or overall

    Ask whether the cap applies per statement of work, per claim or in aggregate across the MSA. Open the citation to read the exact scope.

Questions about the liability cap

Cap basis

How is the liability cap calculated, and over what period are fees counted?

Aggregate or per SOW

Does the cap apply to each statement of work separately or to the whole relationship?

Excluded losses

Does the MSA exclude indirect or consequential losses, lost profits or loss of data?

Uncapped claims

Which claims are carved out of the cap, such as confidentiality breaches or indemnities?

Mutuality

Do the same limits apply to the customer and the vendor?

What to look for in an MSA liability cap

Fee-based caps

Caps are commonly set by reference to fees paid or payable in a period before the claim. Which fees count, and over what period, can change the amount significantly.

Excluded categories of loss

Indirect, consequential and special losses are often excluded entirely. Lost profits and lost data may be listed specifically.

Carve-outs

Claims such as wilful misconduct, confidentiality breaches and indemnified third-party claims are often uncapped or under a separate higher cap.

Enforceability varies

Whether a cap or exclusion is enforceable can depend on the governing law and the circumstances. Read the wording with Search+ and its effect with a lawyer.

Read with the indemnities

Caps and indemnities interact. Ask about both across the agreement and Search+ cites each clause it relies on.

Liability cap wording and what it signals

Wording you may seeWhat it usually signalsA follow-up question
"shall not exceed the fees paid or payable"A fee-based capOver which period are fees counted?
"in the aggregate"One cap for all claimsIs there a separate cap per SOW?
"indirect, special or consequential"Excluded categories of lossAre lost profits excluded too?
"the foregoing limitations shall not apply to"Carve-outs from the capWhich claims are listed?
"super cap"A higher cap for specific claimsWhich claims does the higher cap cover?

What is a liability cap in an MSA?

A liability cap is the limitation of liability clause in a master services agreement that sets a maximum amount one party can recover from the other, usually alongside exclusions for certain types of loss.

An indemnity is a promise to cover specific losses, often from third-party claims. It may or may not be subject to the cap, depending on the wording.

Questions about MSA liability caps

Can Search+ find the liability cap in our MSA?
Yes. Ask how liability is limited and the answer cites the limitation clause, including how the cap amount is calculated.
Will it list the claims that are uncapped?
Ask which claims are excluded from the cap. The answer quotes the carve-outs with a citation; read the excerpt to make sure the list is complete.
Can it tell me if the cap applies per SOW?
Ask whether the cap is per statement of work or aggregate. The cited wording shows its scope.
Can I compare caps across several vendor MSAs?
Put the MSAs in one workspace and ask how each caps liability. Each agreement used in the answer is cited.
Is this legal advice on our exposure?
No. Search+ helps you find and read the limitation of liability terms. It is not legal advice; what you could recover depends on the law and the facts.

Know the ceiling on your recovery

Start a workspace, upload the MSA, and ask how its liability cap works.

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