INSURANCE POLICIES

Read your insurance policy with AI and see the wording behind every answer

An insurance policy is a contract written in layers: a declarations page with your details, an insuring agreement that grants the coverage, definitions that narrow it, exclusions and conditions that limit it, and endorsements or riders that change it. The answer to a simple question can depend on all five. Upload the policy to Search+, ask in plain language, and open the cited excerpt so you read the insurer's actual words before you rely on them.

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Last updated October 2026

How to read a policy with Search+

  1. Upload the full policy, not only the summary

    Add the complete policy wording, the declarations page and every endorsement or rider, plus any renewal notice that lists changes. Most come as PDFs, and a policy you only kept on paper can be scanned in. Keeping them together means an answer can see the endorsement that amends a clause.

  2. Write down what you need to know

    Use Workspace Context for standing instructions, such as "I am checking what this policy covers for outpatient care; quote the defined term and name any endorsement that changes it." Search+ applies that to every question in the workspace.

  3. Ask one topic at a time, then read the source

    Ask about a single topic, like the waiting period or the claims notice requirement. Each answer has inline citations; open one to read the excerpt, with the page or section reference when the policy provides it.

Questions people ask about an insurance policy

What is covered

What does the insuring agreement say this policy covers, and which defined terms does that wording rely on?

What is left out

Which exclusions could apply to treatment received outside my home country?

My numbers

What deductible and coverage limits does the declarations page or schedule list for this policy?

Changes by endorsement

Which endorsements or riders are attached, and what does each one add, remove or change?

Making a claim

What does the policy require me to do after a loss or treatment, and is a time limit for notice stated?

Ending the policy

Under what conditions can I or the insurer cancel this policy, and what does it say about refunds of premium?

What reading an insurance policy well takes

Definitions decide the meaning

Words such as illness, accident, pre-existing condition or medically necessary usually carry a defined meaning in a definitions section. Ask for the definition each time a key term appears in an answer, because the everyday meaning may not be the one the policy uses.

Coverage and its limits sit apart

The grant of coverage is often short, while the exclusions, limitations and conditions that shape it run for pages. A good question asks for both: what the policy covers and what in it narrows that coverage.

Endorsements override the base form

Many policies start from a standard form and are then amended by endorsements or riders. Reading the base form alone can give the wrong answer, so upload the endorsements and ask whether any of them change the clause in question.

Your numbers are on the declarations or schedule

Deductibles, limits, named insureds and the policy period usually sit on the declarations page or a schedule of benefits, not in the wording itself. Policies vary by insurer, product and place, so read the figures from your own document.

Older paper policies can come in as scans

A policy bought years ago may exist only as a printed booklet. Its scanned pages are read with OCR, though fine print in an endorsement or a page copied at an angle can come through imperfectly, so compare the cited wording with the booklet when a clause matters.

Wording you can check

Answers cite the excerpt they used, with a page or section reference when the policy has one. Search+ does not invent locations, and AI answers can be incomplete, so read the cited clause before acting.

The parts of an insurance policy and a question for each

Part of the policyWhat it usually coversA question to ask Search+
Declarations page or scheduleNamed insured, policy period, limits, deductibles, premiumWhat policy period, limits and deductibles are listed for me?
Insuring agreementThe insurer's promise of what it will pay forWhat does the insurer agree to pay for under this policy?
DefinitionsThe meaning of key terms used throughoutHow does the policy define a pre-existing condition?
Exclusions and limitationsWhat is not covered or covered only in partWhich exclusions mention sports or high-risk activities?
ConditionsDuties of the insured and insurer, claims, cancellationWhat must I do to keep coverage in force after a claim?
Endorsements or ridersAdditions, removals or changes to the base formWhich rider changes the coverage for prescription drugs?
Claims procedureHow to give notice, documents to send, how disputes are handledWhat documents does the policy say a claim must include?

What is an insurance policy?

An insurance policy is the written contract between an insurer and a policyholder. It states what risks are covered, for whom and for how long, the limits and cost-share terms that apply, what is excluded, and the conditions both sides must meet.

A summary of benefits or a quote is a shortened description of a policy, not the contract itself. A certificate of insurance given as proof of cover usually confirms that a policy exists without setting out all its terms, though in group plans the member certificate may be the document that describes your cover. A claim file is the paperwork about one particular claim.

Insurance policy questions

Can Search+ tell me what my insurance policy covers?
It helps you find the wording that answers that question. Ask about a type of loss or treatment and Search+ cites the insuring agreement, definitions and any exclusion it found, so you can read each one and judge how they fit together.
Does it read the endorsements as well as the main policy?
Yes, as long as they are in the same workspace. Ask whether any endorsement or rider changes the clause you are reading, and the answer cites the endorsement along with the base wording.
Will it explain what a defined term means in my policy?
Ask for the definition by name. The answer quotes the policy's own definitions section with a citation, which is the meaning that counts for that document.
Can I use it to choose between two policies?
You can put both in one workspace and ask how they differ on a given point, with citations to each. Search+ does not give insurance advice or recommend a policy, so the choice, and any questions for a licensed agent or the insurer, stay with you.
My policy is a stack of scanned paper. Can Search+ handle it?
It can. The scanned pages go through OCR, so you can ask about them like a policy from the insurer's website. Stamped endorsements and small print are the spots to double check: open the citation and read the same clause in your paper copy.
Is an answer about coverage final?
No. AI answers can be incomplete or inaccurate, and coverage often turns on exact wording. Open the cited clause and confirm anything important with your insurer.

Read the policy before you need it

Start a workspace, upload your policy and its endorsements, and ask about the coverage that matters to you.

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