INTERVIEW TRANSCRIPTS

Ask what was said in an interview and go straight to the quote

An interview transcript is long, unstructured and full of digressions, and the one remark you need is often buried in an answer to a different question. Upload the transcript to a Search+ workspace as the Word or PDF file your transcription tool produced, ask what the person said about a topic, and open the cited excerpt to read the exact words in context before you quote or code them.

Creating an account needs no payment.

Last updated October 2026

How to work with interview transcripts in Search+

  1. Upload one transcript per interview

    Save each transcript from your transcription tool or word processor as a Word or PDF file and upload them to a workspace, up to 10 at a time. Use one file per interview so citations point to a single conversation.

  2. Describe the study in Workspace Context

    For example: "These are customer discovery interviews about onboarding; speakers are labelled Interviewer and P01 to P12; quote participants, not the interviewer". Search+ applies it to every question in the workspace.

  3. Ask about one topic, then read in context

    Ask what a participant said about pricing, or what they found confusing. Open the citation to read the excerpt, then check the surrounding lines in the transcript itself, so a quote is not lifted out of context.

Questions researchers ask about a transcript

One topic

What did the participant say about how they currently solve this problem?

Their words

Find the passage where the participant describes their biggest frustration, in their own words.

Follow-ups

When the interviewer asked about cost, what did the participant say next?

Contradictions

Does the participant say anything later in the interview that contradicts their earlier answer about frequency of use?

Summary

Summarize this interview in the order of the discussion guide's sections.

Across interviews

Across the transcripts in this workspace, which participants mention switching from a spreadsheet?

What working with transcripts well needs

Speaker labels make answers usable

Transcripts with consistent speaker labels let you ask what a specific participant said and keep interviewer prompts apart from answers. Clean the labels before uploading if they are inconsistent.

Context changes meaning

Spoken answers are full of hedges, jokes and corrections. A sentence can mean the opposite once you read the question before it, which is why reading the cited passage matters.

Verbatim versus cleaned transcripts

Verbatim transcripts keep fillers and false starts; cleaned ones do not. Know which you have before quoting, because cleaning can change emphasis.

Anonymization comes first

If participants were promised anonymity, remove names and identifying details from the transcripts before you upload them anywhere.

Find answers by meaning

Participants rarely use your vocabulary. Search+ finds relevant passages by meaning, not only exact words, within the workspace you choose.

Every answer points to the excerpt

Answers carry inline citations; open one to read the supporting excerpt from the transcript.

Parts of an interview transcript and what to ask

PartWhat it usually containsA question to ask Search+
HeaderDate, participant code, interviewer, contextWhich participant and session is this transcript from?
Introduction and consentPurpose of the interview and consent wordingWhat did the interviewer say the interview would be used for?
Warm-up questionsBackground, role, routineHow does the participant describe their role and day-to-day work?
Core questionsThe topics in the discussion guideWhat did the participant say about the main problem we are studying?
Probes and follow-upsRequests for examples or clarificationWhat example did the participant give when asked for one?
ClosingFinal thoughts, anything to addDid the participant raise anything at the end that was not asked about?

What is an interview transcript?

An interview transcript is a written record of a spoken interview, usually with each turn labelled by speaker, used in research, journalism, hiring and legal settings so that what was said can be read, quoted and analyzed.

A deposition transcript is a sworn legal record with its own formatting and page and line numbers, and meeting minutes summarize decisions rather than recording speech. Search+ can read any of them, whether they arrive as Word documents or PDFs.

Interview transcript questions

Can Search+ transcribe audio?
No. Search+ works with transcripts, not recordings. Transcribe the audio with another tool first, then upload the transcript as a Word or PDF file.
Can it find a quote I half remember?
Describe what was said in your own words, for example "where she talks about losing data". Search+ finds passages by meaning and cites the excerpt so you can read the exact quote.
Can it tell participants apart?
If the transcript labels speakers, ask about a specific label, such as P04. Answers cite the passages they used, so you can check that the right speaker is quoted.
Can it summarize a long interview?
Yes. Ask for a summary of the interview, or of one topic within it, and the summary cites the passages it is based on so you can read any part in full.
Can it find themes across all my interviews?
Yes. Upload the transcripts to one workspace and ask which topics come up repeatedly. The themes page for interview transcripts covers how to do that well.
Should I quote straight from the answer?
Quote the transcript, not the answer. AI answers can paraphrase or miss nuance, so open the citation and copy the participant's own words.
Does Search+ judge what a participant meant?
No. It helps you find and read what was said, with citations. It is not legal or HR advice, and the interpretation of an interview stays with you.

Find the quote, then read it in context

Start a workspace, upload your transcripts, and ask what was said.

Start a workspace