Ask what was said in an interview and go straight to the quote
An interview transcript is long, unstructured and full of digressions, and the one remark you need is often buried in an answer to a different question. Upload the transcript to a Search+ workspace as the Word or PDF file your transcription tool produced, ask what the person said about a topic, and open the cited excerpt to read the exact words in context before you quote or code them.
Creating an account needs no payment.
Last updated October 2026
How to work with interview transcripts in Search+
- Upload one transcript per interview
Save each transcript from your transcription tool or word processor as a Word or PDF file and upload them to a workspace, up to 10 at a time. Use one file per interview so citations point to a single conversation.
- Describe the study in Workspace Context
For example: "These are customer discovery interviews about onboarding; speakers are labelled Interviewer and P01 to P12; quote participants, not the interviewer". Search+ applies it to every question in the workspace.
- Ask about one topic, then read in context
Ask what a participant said about pricing, or what they found confusing. Open the citation to read the excerpt, then check the surrounding lines in the transcript itself, so a quote is not lifted out of context.
Questions researchers ask about a transcript
What did the participant say about how they currently solve this problem?
Find the passage where the participant describes their biggest frustration, in their own words.
When the interviewer asked about cost, what did the participant say next?
Does the participant say anything later in the interview that contradicts their earlier answer about frequency of use?
Summarize this interview in the order of the discussion guide's sections.
Across the transcripts in this workspace, which participants mention switching from a spreadsheet?
What working with transcripts well needs
Transcripts with consistent speaker labels let you ask what a specific participant said and keep interviewer prompts apart from answers. Clean the labels before uploading if they are inconsistent.
Spoken answers are full of hedges, jokes and corrections. A sentence can mean the opposite once you read the question before it, which is why reading the cited passage matters.
Verbatim transcripts keep fillers and false starts; cleaned ones do not. Know which you have before quoting, because cleaning can change emphasis.
If participants were promised anonymity, remove names and identifying details from the transcripts before you upload them anywhere.
Participants rarely use your vocabulary. Search+ finds relevant passages by meaning, not only exact words, within the workspace you choose.
Answers carry inline citations; open one to read the supporting excerpt from the transcript.
Parts of an interview transcript and what to ask
| Part | What it usually contains | A question to ask Search+ |
|---|---|---|
| Header | Date, participant code, interviewer, context | Which participant and session is this transcript from? |
| Introduction and consent | Purpose of the interview and consent wording | What did the interviewer say the interview would be used for? |
| Warm-up questions | Background, role, routine | How does the participant describe their role and day-to-day work? |
| Core questions | The topics in the discussion guide | What did the participant say about the main problem we are studying? |
| Probes and follow-ups | Requests for examples or clarification | What example did the participant give when asked for one? |
| Closing | Final thoughts, anything to add | Did the participant raise anything at the end that was not asked about? |
What is an interview transcript?
An interview transcript is a written record of a spoken interview, usually with each turn labelled by speaker, used in research, journalism, hiring and legal settings so that what was said can be read, quoted and analyzed.
Interview transcript questions
Can Search+ transcribe audio?
Can it find a quote I half remember?
Can it tell participants apart?
Can it summarize a long interview?
Can it find themes across all my interviews?
Should I quote straight from the answer?
Does Search+ judge what a participant meant?
Find the quote, then read it in context
Start a workspace, upload your transcripts, and ask what was said.
Start a workspace